Delivery

Please note the following information refers to orders placed online only.

When shopping with Timber Now, we will ask you to enter your delivery postcode upon checkout to make sure delivery to your area is valid. Should none of our branches offer online delivery in your area, please contact your local branch by telephone as we may be able to discuss alternative options with you.

Most of our deliveries will be fulfilled by our most local branch which could include trucks with HIAB cranes, flatbeds or, smaller transit-style vans. Should you have any specific access requirements or instructions, please discuss these with your branch upon placing your order. Occasionally, your delivery may be fulfilled by one of our suppliers directly.

Timber Now charges delivery fee’s from each of its depots and a separate price is listed online based on postcode. discretion of our branches and we reserve the right to withdraw it at any time. Should this be the case, we will do our best to contact you in advance and advise of any charges that may be incurred.

Once you have placed your order, your delivering branch will attempt to deliver at the earliest convenient time or your chosen delivery day selected online. If you need to make any adjustments to your order, it can be done at this stage.

Collection

At Timber Now we also offer collection from all of our branches, please visit us in store or call us today to do so. Once your order has been placed, your selected branch will contact you to confirm when your items are ready for collection. Please do not travel to collect your order until confirmation has been made.